Shipping policy

CUSTOMER SERVICE--- We aim to provide great quality and affordably-priced jewelry. We want you to be 100% satisfied with your purchase because customer service is our 1st priority. All orders are shipped ground or 3 business day priority with tracking numbers unless a different method is purchased. Please allow enough time for packages to be received.
If package is not received by 3 days AFTER the expected arrival date then we will file a claim with the shipping company to retrieve the package. Any errors due to lost package by shipping company we will replace and resend equal or same items to the customer. If package shows deliver but not received by the customer we will review on a case by case issue to determine if the item can be replaced after an investigation into the lost merchandise.